Help

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to contact us.

The FAQ's are split into the sections below for ease of reading.


General

How many different games are offered on Slots Block?

Slots Block has over 400 different casino games on the PC version, and smartphone/ tablet versions.


Which bonuses are offered?

We offer a 100% match-up bonus up to €/$/£ 200 on your first deposit and 25 Free Spins on Foxin Wins. as well as ongoing promotions which you can check on our promotion page. Don't forget that our VIP players enjoy even more special bonuses from time to time.


Do you have to download any software to start playing?

No download is required - you can play the games on the online or Mobile platforms, it is safe and secure.


Which platforms can be used to play Slots Block casino games?

Slots Block online version supported by Microsoft Windows Operating System Version 2000 and above and Flash version 9 or above. Slots Block mobile version is supported by iPhone iPad and Android devices.


Account

How do I register for Slots Block?

Login to the Slots Block site, on the main screen click on the JOIN NOW button, follow the instruction on the registration form and you are ready to have fun.


How do I edit my personal details?

Editing your personal details is EASY - you can do it all online. Simply log into your account at Slots Block, then visit the My Account section to edit your personal details.


Payments

Which payment methods can I use at Slots Block?

We accept all major credit cards as well as many other online payment methods, like NETeller, Ukash and Moneybookers. We are continually adding payment methods and improving the depositing process in order to make it as convenient as possible for you. For further information please check Deposit page.


Which currencies are available?

When opening an account with Slots Block, you choose your currency of preference: USD, EURO or GBP. Please be advised that once you choose your currency, it cannot be changed and all your transactions will be in that currency


How do I deposit money into my account?

You can fund your account in seconds just by logging into the game console at Slots Block and clicking on the Cashier. All transactions are protected with the highest security standards.


How do I withdraw money from my account?

You can withdraw money using one of the many payment methods offered in the Slots Block game console. All withdrawals are monitored and reviewed by our finance specialists in order to protect your security and privacy. Check Cashing Out page.


Can I withdraw bonus money from my account?

Bonus money at Slots Block is non-redeemable. You may play with your bonus money in ALL our games, but you cannot cash it out. Withdrawal of your winnings is subject to our bonus policy.


Winnings

How will I know if I won?

When you have won a game, your winning balance will be immediately credited and added to your bankroll. You can review all your winnings in the History section of the Cashier at any time.


How will I receive my money if I win?

Winnings go directly to your bankroll account. You can place a withdrawal request where the funds requested are transferred to the payment method(s) the member initially used to deposit. Once request is approved by our finance department the withdrawal will be paid.


How long does it take to receive my money if I win?

Once your payment is approved that time it will take to reach your bank will depend on the payment method.


Is tax deducted from my prize money?

Taxes are not deducted from a winner's prize money. It's the player's responsibility to adhere to the tax laws of their jurisdiction.


Troubleshooting

Get Adobe flash software

Slots Block runs on Adobe Flash software to offer the best, most versatile casino gaming experience available. The Adobe Flash Player comes pre-installed on 97% of Internet-enabled desktops worldwide. If you do not have Adobe flash installed on your computer, you can click here for free download. Adobe Flash Player is needed for the online version only.


I forgot my password. What should I do?

Go to the Sign-In page, enter your registered email account and use the 'forgot my password' link. You will receive an email with further instruction to set a new password.

Welcome to Slots Block, our brand new UK casino site, where you can play hundreds of your favourite online and mobile slots and casino games. Sign up today and claim amazing deposit match bonuses to have a good look around and play some more. You’ll need just the one account to play on mobile, tab, PC or your Mac!

Start off with a 100% bonus on your first deposit (minimum £10) on Slots Block, you are welcome to claim up to $/£/€200 as part of this Welcome offer! We’ve added 25 Free Spins into this offer to give you an extra boost, you may use these without having to enter any bonus codes on the amazing Foxin' Wins slot game!

In addition to Foxin' Wins, Slots Block is home to a huge list of other top UK slots on the block like Fluffy Favourites, Fluffy Too, Starburst, Rainbow Riches, Gonzo’s Quest; we even have Live Roulette!

Slots Block is licensed by Malta Gaming Authority and Great Britain’s Gambling Commission, details of both can be found in the footer along with links to our T&C and various policies. When you sign up with us, please rest assured your information is 100% safe with us and will never be used without your consent. Our platform uses the highest encryption to ensure your data is protected and secure when you make deposits and withdrawals on your winnings.

Speaking of winnings, we give you plenty of chances to win big and small at Slots Block. Along with all these amazing games, we are constantly running promotions and giving away prizes like nobody’s business except ours – to keep you happy, see that you’re enjoying your gaming with us and that you’re playing responsibly too.

Remember: you don’t have to keep playing if it stops being fun for you. Our support team is ever ready to help you with queries regarding anything related to your account and policies. We have Live Help at your beck and call, all to give you the best gaming experience on the Block!

So welcome once again, we are at your service right from now on!